Cookie Policy

Last updated: 31 August 2026

1. About this Cookie Policy

This Cookie Policy explains how The Balance Practice ("we", "us", or "our") uses cookies and similar technologies when you visit our website.

This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.

2. What are cookies?

Cookies are small text files that are placed on your computer, phone or other device when you visit a website.

They allow a website to recognise your device and can be used to make the website work properly, remember your preferences, understand how visitors use the website and, where applicable, support marketing activities.

Some cookies are placed directly by us, while others may be placed by third-party services that we use.

3. Why do we use cookies?

Depending on how our website is configured, we may use cookies and similar technologies for the following purposes:

Strictly necessary cookies

These cookies are required for the website to function properly.

They may be used for things such as:

  • Website security

  • Page navigation

  • Maintaining website functionality

  • Remembering certain settings necessary for the website to operate

Because these cookies are necessary for the operation of the website, they generally cannot be switched off through our cookie consent tool.

Analytics and performance cookies

Where enabled, these cookies help us understand how visitors use our website.

For example, they may help us understand:

  • How many people visit our website

  • Which pages are visited

  • How visitors navigate around the website

  • How long visitors spend on different pages

  • Whether visitors encounter errors

We use this information to improve our website and the experience we provide.

We will seek your consent before using non-essential analytics cookies where required by applicable law.

Functional cookies

These cookies allow the website to remember choices you make and provide enhanced functionality.

For example, they may remember preferences or settings that you have selected.

Where these cookies are not strictly necessary, we will ask for your consent before using them where required by law.

Marketing and advertising cookies

Where applicable, we may use marketing or advertising cookies to help us understand the effectiveness of our marketing or to show relevant content or advertisements.

These cookies may allow information about your visit to our website to be shared with third-party advertising or social media services.

We will only use non-essential marketing cookies where we have obtained the consent required by applicable law.

4. Cookies used by Squarespace

Our website is hosted using Squarespace.

Squarespace may place cookies and similar technologies on your device to enable the website to operate, maintain security, remember preferences and provide certain website functionality.

The cookies used may change as Squarespace updates or develops its services.

For more information about cookies used by Squarespace, please refer to Squarespace's own information about cookies and privacy.

5. Third-party cookies

Some features on our website may be provided by third parties. These services may place their own cookies or similar technologies on your device.

Depending on the services we use, these may include providers such as:

  • Google Analytics or other analytics providers

  • Email marketing providers

  • Appointment or booking platforms

  • Payment providers

  • Social media platforms

  • Video or other embedded-content providers

Third-party cookies are controlled by the relevant third party, and their use of information will be governed by their own privacy policies.

We will update this Cookie Policy if we introduce additional services that use cookies or similar technologies.

6. Managing your cookie preferences

When you first visit our website, you may be presented with a cookie banner or consent tool where applicable.

You can use this to accept or reject non-essential cookies.

You can also change or withdraw your cookie preferences at any time where our website provides a cookie preference or consent-management option.

You may also control cookies through your web browser. Most browsers allow you to block, delete or restrict cookies through their settings.

Please be aware that disabling strictly necessary cookies may affect the functionality of the website.

7. Cookies and personal information

Some cookies may collect information that relates to an identifiable individual or may be combined with other information to identify you.

Where this happens, we will handle that information in accordance with our Privacy Policy and applicable data protection law.

For more information about how we collect, use and protect personal information, please see our Privacy Policy.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies used on our website, changes to our services or changes in legal requirements.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

9. Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us using the details below.

The Balance Practice

Email: [insert email address]

Address: [insert business address, if applicable]